Category Archives: Uncategorized
PARENTING IN THE DIGITAL AGE
PARENTING IN THE DIGITAL AGE
Parents and Teachers Must Address Digital Literacy
Story Katherine Llodra.
In 2001, as I held my first baby in my arms, doting on her tiny fingers and the way they tightly wrapped around my own, I never imagined that one day those same fingers would be tapping on keys the size of baby fingers, opening the world to her with the push of a button and creating a dynamic shift in the way we parent.
According to the latest research by Influence Central, a child, on average, gets his or her first smartphone at 10.3 years old. That same study shows that by age 12, a full 50 percent of children have social media accounts.
As someone who supports parents as they raise their children, the most common challenge I hear relates to the topic of media and phones. Setting and maintaining reasonable boundaries and having lots of dialogue around technology are now fundamental parts of parenting.
The landscape for raising children in the digital age is changing rapidly and our kids need support, even if they think they donʼt. Lessons taught around online safety at younger ages still require much more attuned communication as kids move into their middle school years. Itʼs up to us as parents and teachers to guide them as they develop the skills they will need to be resourceful, creative, kind, and intelligent digital citizens. Just as we teach reading literacy, so must we address digital literacy.
As Deborah Heitner writes in her book, Screenwise, “The number of kids who can produce as well as consume content has risen dramatically. This is an important change––it is one thing to operate the clicker and choose your own TV programs or choose your online content, but it is quite another thing to be able to create your own content and share it.”
You donʼt need a PhD in social media or gaming to connect and help guide your child. They need us—their parents and teachers—to show up and remind them that we have their best interests at heart, and that weʼre here to help with the difficult task of managing the demands of being online.
Talking with teens about their online lives gives them a chance to notice the ridiculousness of counting ‘likesʼ or following someone they donʼt know or who poses to perfection. Kids are going to keep exploring and if we donʼt stay curious about their experiences, we canʼt offer them the opportunity to reflect and fully understand the content they are consuming or creating. And you can be sure, kids actually long for help, knowledge, and direction when it comes to finding balance and truth in their online world.
We live in a beautiful community with thousands of caring, connected parents. The more open conversations we can have with other parents in our circles, the better prepared we are to meet the needs of this generation of kids we are raising. It is very important, and this is not only with our children but with regard to other parents as well, that our interest comes from a place of openness and genuine interest to help. Simply sharing the message, “Sometimes I am overwhelmed by all this technology. Where do I start with rules and communication? How do you guys do it?”—is a great invitation to an open and honest conversation.
Finally, parents can communicate the values and behaviors that they think are important, but if we as adults are not adhering to our own advice – using the phone at the dinner table, sleeping with the phone charging next to our bed, or constantly posting photos of our children on our own social media – then our kids (who have a keen nose for hypocrisy) may feel some resentment. It is the way we live as adults that conveys the real message to our children about what we believe in and the values we hold and want to pass on to them.
This is the parenting mantra: “My role is to Mentor and Mirror rather than Monitor.”
Why Young Children Should Not Have Smart Phones or Tablets
story Jim Witous
It is an honor to follow Katherineʼs positive and insightful parenting reflections (above) with a list of additional consequences of smartphone and tablet use among young children. My children are now in their 20s and 30s and didnʼt face the same challenges with smartphone and tablet overuse that young children are confronted with today. My only concern 10-to-20 years ago washow to limit the number of texts they were sending. Fast-forward to 2020, when social media apps like Instagram, SnapChat, TikTok, and YouTube help children use four to five times the recommended amount of technology.
Elyse Wanshel, a senior writer at LittleThings.com, has come up with 10 reasons why you should not give a young child a smartphone or tablet.
It can change the child/parent relationship. A parentʼs voice, touch, and, eventually, play can help build pathways in an infantʼs brain that aid them in learning how to bond emotionally with other people. But for children who spend too much time interacting with a screen, something different happens. Their neural pathways change and different ones are created. It affects concentration and self-esteem, and in many cases they donʼt have as deep personal relationships.”
It becomes their first addiction. Smartphones and tablets allow children to get whatever they want immediately. It does not teach moderation, impulse control, or how to challenge themselves.
It sparks tantrums. If someone has an addiction, they will throw a fit if you take what they are obsessed with away from them—at any age. Giving a kid a smartphone or tablet to pacify them when they are having a tantrum isnʼt a great idea either.
It prevents them from sleeping. The light emitted from a screen suppresses the sleep hormone melatonin, and shifts the bodyʼs natural sleep-wake cycle. According to Boston College research, 75 percent of children aged 9-to-10 years are sleep-deprived to the extent that their grades go down.
It affects their ability to learn. A smartphone is harmful to a childʼs ability to learn because it distracts their attention. They replace the hands-on activities important for the development of sensorimotor and visual-motor skills, which are important for the learning and application of math and science. Video and online games also limit childrenʼs budding creativity and imaginations and slowtheir motor and optical sensory development.
It doesnʼt allow them to reflect on their actions. Itʼs easy to say something bad about someone behind their back, but itʼs certainly not so easy to say it to someoneʼs face. You can see their hurt facial expression and feel their pain, forcing you to reflect and feel remorse. But if you say it online, all of that goes out the window. You canʼt see voice inflection, body language, facial expression, and even feel pheromones (released during face-to-face interaction). Real communication is not just about words.
It increases the likelihood of mental illness. Because itʼs easier to be emotionally detached when online, more people are cyber-bullied. There are also endless images and forums online that can make a developing child or teen feel uneasy about their growing body. According to experts, too much time on smartphones or tablets has been a factor in rising rates of child depression, anxiety, attachment disorder, attention deficit disorder, psychosis, and problematic child behavior.
It can lead to obesity. We are often stationary when we use a device, so if a child is addicted to one, they are not moving while they use it. That means limited physical activity, which increases the likelihood of weight gain. Children who are allowed a device in their bedrooms have 30 percent increased incidence of obesity, according to one study. Some experts believe that 21st- century children may be the first generation that will not outlive their parents, due to obesity and high use of tech devices.
It makes them aggressive. Because kids canʼt learn empathy when overusing devices, they are much more comfortable being mean online, and being cyber-bullied almost feels normal to a lot of kids. There is also a huge variety of violent video games that desensitize kids toward violence. This mainstreaming of aggression prompts kids to think that violent behavior is simply a normal way to deal with and solve problems.
It encourages social anxiety. Learning social skills is imperative to a childʼsoverall success. If they are nervous interacting with other people, it may hamper their ability to be the best they can be. Kids need face-to-face time. If they abbreviate their emotions with technology, theyʼre living an abbreviated life.
*Katherine Llodrá is a parent educator and trained teacher who celebrates parenting practices as well as home practices that transform the way we approach mindful living. She is the creator of Mindful Good and lives in Sonoma with her husband and three children.
ONLINE WINE
ONLINE WINE
Over the past 12 years, the iPhone has become a powerful tool that instantly connects users with travel (TripAdvisor), entertainment (Netflix & Hulu), lodging (AirBnB), transportation (Lyft & Uber) dining (OpenTable) and medical (WebMD) providers. After living in Sonoma Valley for the past 25 years, my knowledge of wine and wineries has been provided primarily by local wine makers and wine experts, so it never occurred to me to reach out to the App Store in search of a more comprehensive understanding of the small round fruit that so heavily influences our Sonoma Valley culture and environment.
Here’s my top recommendations of iPhone Apps and websites that will increase your wine knowledge and possibly the size of your wine collection.
Cellar Tracker (cellar-tracker.com)
Cellar-Tracker is the world’s largest collection of wine reviews, tasting notes and personal stories from wine lovers around the world. It includes over 3 million wines and 8 million tasting notes from the wine community (600,000 users) and professionals. It also features an online cellar management tool that tracks your collection and shows its value (users are currently managing 105 million bottles of wine). Wines can be searched by taking a photo of the label or UPC barcode. The consumption tracker allows you to track what you’ve been drinking –– from your cellar, a restaurant or winery –– and add your own tasting notes, ratings and label images.
Delectable (delectable.com)
Utilizing a sophisticated label-reading technology, Delectable is essentially “Instagram for wine lovers”. After uploading your wine bottle photos, the app recognizes the wine’s vintage, varietal, producer and regions. You can input the wines you’ve tasted, then shop, rate and describe wines which can then be viewed by other users, sommeliers and industry experts.
In the “Following” section, you can find friends, see their wines and compare notes. The “Featured” section includes in depth interviews with prominent wine enthusiasts and experts, must-try wines, Vinous favorites, tasting notes and “The History of Wine in Six Bottles”. The interface is well-designed and easy to navigate.
Ferry Plaza Wine Merchant (fpwm.com)
Housed in San Francisco’s historical Ferry Plaza building, the 3,000 square-foot Ferry Plaza Wine Merchant store, which opened in July 2003, offers commuters (11,000 per day) over 1,000 different wines, 150 spirits and beer. Five years later, the founders opened the 1,000 square-foot Oxbow Cheese and Wine Merchant in downtown Napa’s Oxbow Public Market. They offer unique, small-lot, well-crafted wines to their eclectic customer mix of hipster city dwellers, commuters, international travelers and business people. Visit their stores in Napa and San Francisco and enjoy their wonderful offerings and one-on-one service.
Hello Vino
Starting with interactive questions, this virtual wine assistant provides personalized wine recommendations based on color, style, taste, occasion, pairings, price range and other personal preferences. It also includes a wine guide categorized by grape varieties and blends.
Vivino (vivino.com)
Vivino is an online wine community database that allows users to buy, rate and review wines. The wine database contains over 11 million different wines, 46 million reviews, and 135 million ratings. It is the world’s largest online wine marketplace and the most downloaded wine app powered by a community of over 38 million users. It uses community data (including photos of wine labels taken with your iPhone) to suggest personalized wine recommendations, making wine discovery and purchase fun, accessible and effortless for all wine drinkers. The “Shop” feature includes the “Editor’s pick of the day”, “Best rated of the week” and “Best sellers in California”. The user interface is simple yet powerful.
Wine Searcher (wine-searcher.com)
Wine-Searcher is one of the most successful and useful price comparison wine apps. The Wine-Searcher database and search engine bring together wines and prices from merchants around the world. It was created in 1999 and is now used by 10 million users to locate, compare and purchase wines. The database grows daily and is constantly monitored for quality. Manual and automated procedures are run daily to remove lists that are out-of-date or incorrect in any way. Merchants or wineries can add their price lists at any time for free.
It can answer questions about prices, vintages, market values, Robert Parker 100-point wines and the best wine stores in the country. There is also a Wine Encyclopedia describing in detail the world’s wine regions and grape varieties along with news articles from wine correspondents based around the world.
Enjoy your wine, and surf responsibly!
CLEAN UP ON AISLE TEN
CLEAN UP ON ASILE TEN
In keeping with the “makeover” theme of this issue of Valley of the Moon Magazine, here are a few of the organizational and efficiency strategies that we provide for caféMac clients to keep their computers running smoothly and efficiently. It can be difficult to keep computer files organized with the tremendous amount of email attachments, downloads and documents that you receive and create daily, however by implementing some of these helpful habits, you can begin to clean up your digital world.
A Brief History of the Desktop
The first graphical user interface (GUI) computer called the Alto was first developed in the mid 1970s by Alan Kay, Larry Tesler and several other researchers at Xerox PARC in Palo Alto. It used windows, icons (file cabinet, files, folders and trash can), and menus to support commands that opened, moved and deleted files on a bitmapped desktop that resembled a real desk top. In 1979, Steve Jobs visited Xerox PARC and viewed the Alto GUI which heavily influenced the development of the Macintosh, Apple’s first commercially viable GUI-based personal computer. When the Macintosh was introduced in January 1984, the desktop (created by the Finder application) revolutionized personal computing and set the standard for all personal computers operating systems (Mac and PC).
Thirty-five years later, the desktop is still here, sometimes clean and organized for some and wildly disorganized for others.
The 3 D’s
Desktop, Documents and Downloads are storage locations on your computer that keep files and folders organized in icon, list or column view formats.

Desktop
Most users desktops are cluttered, so if that describes your scenario, you’re in the majority. However, with a simple procedure, you can clean up your desktop quickly without losing anything.
Open the Finder (Apple’s Happy Face) and navigate to the Desktop, select files and folders that are old or archival and move them to the Documents folder. Try to keep 10 items (folders and files) or less on the Desktop. If you are working on a project that includes photos, PDFs, documents, etc., file them into the Documents folder when you finish the project.
Documents
You can view your Documents folder by icon, list or column and you can sort items by Name, Kind, Date or Size. The Date sort can help you find files quickly based on when they were created, modified, added or last opened. Most users sort files by name.
Downloads
When you are downloading documents (PDFs, photos, Word & Excel files) or software disk images (DMGs) within your web browser (Safari, Firefox or Chrome) they are saved in the Downloads folder. You should look in the Downloads folder regularly and remove unnecessary files and images to free up space on your computers disk drive.
Malware
Run an anti-malware program (malwarebytes.com) on a monthly basis to clear out unnecessary and malicious software from you Mac (or PC). And, don’t ever get technical support from companies that call you on the phone or send emails that ask you to contact them to clean up your computer. They masquerade as legitimate companies but they are 100% fraudulent. Just hang up!
Restart or Shut Down
At least 25% of technical support issues are solved by shutting down or restarting your computer. You should be shutting down or restarting once a week. Prior to shutting down, files need to be saved and software applications need to be quit (not closed). In the process of shutting down, your computer goes through a methodical process that cleans up and files key software components that makes your computer run faster next time it starts up.
Take a Break
Because technology is integrated into so much of our day to day life, we end up spending hours in front of “the screen” and can forget to take some time off. It’s better to take shorter breaks more often than longer breaks and less often; for example a 5-10 minute break after 50-60-minutes of continuous screen time is better than a 15 minute break after 2-3 hours. The National Day of Unplugging was on March 1st, however you can and should unplug from your digital devices on a regular basis to reconnect to the real (analogP) world.
BEWARE MALWARE, RANSOMWARE, AND LOST PASSWORDS
Beware Malware, Ransomware
and Forgotten Passwords
Think twice about 2FA
Internet security threats in the form of malware are increasing daily and becoming more insidious and invasive than ever before. The source of this malicious software can show up on your computer disguised as emails emanating from well-known companies like Adobe, Amazon, Apple, FedEx, Google and Microsoft or appear after selecting click-bait on news sites or social media platforms. In some cases, after clicking on streaming video content (YouTube, Facebook, Vimeo, etc.), you are warned that Adobe FlashPlayer is out of date and you need to update it. 99 times out of 100, this and other well-disguised scams are fraudulent and you should never click on or install the update.
In recent developments, unscrupulous fraudsters utilizing robotic auto-dialers send out warnings via text or voice suggesting that your cloud or email accounts have been hacked requiring you to take immediate action. You are then invited to call their 800 number so that technicians standing by can help you alleviate this non-existent threat by paying a one-time fee that will protect your computer from future outbreaks. Sometimes, the advertisements produced by adware can appear as uncloseable windows or audible warnings requiring immediate action. When this happens, you should exit or force quit your web browser. In no circumstances should you follow the instructions to call or chat with an online technician.
If you have inadvertently allowed someone to take control of your computer, there is a possibility that ransomware, a dangerous form of malware, could have been covertly installed on your computer by the online technician who is allegedly eradicating viruses from your computer. It’s purpose is to encrypt your data files and render them unreadable until the payment of ransom is collected. Again, never let anyone take over your computer, and do not give out your credit card, passwords or any personal information for any reason.
To combat these cyber threats and to add another layer of security that is nearly impossible to breach, Apple, Facebook, Google, Yahoo and other companies that provide email, cloud and social media accounts have instituted a system called 2-Factor Authentication (2FA). It is designed to ensure that you’re the only one who can access your account, even if someone else knows your password. With 2FA, your account can only be accessed on devices you trust (iPhone, iPad, computer). When signing in to a new device for the first time, you are required to provide two pieces of information – your password and the six-digit verification code that is sent to your trusted devices.
2FA dramatically improves the security of your accounts and personal information (contacts, calendars, notes) by requiring a separate code, so your password alone is no longer enough to access your accounts. This keeps the hackers out, however, if you do not have access to another trusted device when you are trying to connect or reset a new device, you may experience insurmountable problems, including a locked out account or a phone that becomes inoperable. If you aren’t in the habit of having the second device with you or you can’t remember your password, an alternative option is to turn off 2FA and answer the security questions like “What is the name of your first pet?” or, “What city did your parents meet in?” Just make sure that you have these answers written down or better yet, put them in the Notes section of your Contacts on your passcode protected smartphone.
At caféMac, we spend a third of our time helping clients with their passwords and security issues. If you write down your account names, passwords and answers to your security questions (include the date you created or changed this information), you will save money and time solving these problems.
HOW I.T. ALL BEGAN
HOW I.T. ALL BEGAN
The origin and timeline of the Internet.
In his 1999 book, Weaving the Web, Tim Berners-Lee, the creator of the World Wide Web, discusses the futuristic, utopian technology that eventually helped create the present-day “inter-web” that has become an integral part of our technology-based culture. He described the past, present and future of the World Wide Web as follows:
“The vision I have for the Web is about anything being potentially connected with anything. It is a vision that provides us with freedom, and allows us to grow faster than we ever could when we were fettered by the hierarchical classification systems into which we bound ourselves. It leaves the entirety of our previous ways of working as just one tool among many. It leaves our previous fears for the future as one set among many. And it brings the workings of society closer to the workings of our minds.”
This is how it all went down.
1957
The Soviet Union sent the satellite Sputnik 1 into space on October 4, 1957. In response, the U.S. government created DARPA—the Defense Advanced Research Projects Agency. The agency’s specific mission was to prevent technological surprises like the launch of Sputnik, which signaled that the Soviets had beaten the U.S. into space. Today DARPA’s mission is still to prevent technological surprise to the U.S., but also to create technological surprise for enemies of the U.S.
1963
In October 1963, J.C.R. Licklider, from the high-tech firm Bolt, Beranek and Newman (BBN), was appointed head of the Behavioral Sciences and Command and Control programs at DARPA. He is credited with the earliest ideas for computer networks intended to allow general communications among computer users, and named it the Intergalactic Computer Network. He enlisted Ivan Sutherland and Bob Taylor to help create the network, which became known as ARPANET, the first real network to run on the packet-switching technology that today is the dominant basis for data communications worldwide.
1969
DARPA awarded BBN the contract to build the ARPANET computer network in early 1969, and on October 29 of that year, small computers called “Interface Message Processors” (IMPs), similar to present-day routers, connected computers between Stanford and UCLA for the first time, becoming the first hosts on what would become the present-day Internet. The first message was sent by UCLA student programmer Charley Kline, at 10:30 p.m. By December 5, the first permanent ARPANET four-node network was established between Stanford, UCLA, UC Santa Barbara and the University of Utah.
1971
In 1971 Ray Tomlinson developed email and made the decision to separate the user name from the domain name using the @ symbol. Also in 1971, Michael Hart manually typed the Declaration of Independence and launched Project Gutenberg to make information contained in books widely available in electronic form, thereby creating the first eBook.
1973
The Norwegian Seismic Array (NORSAR) connected to the ARPANET in June 1973, making Norway the first country outside the U.S. to be connected to the network. Shortly after, a Terminal Interface Processor (TIP) was installed in London, and a communication link from Norway to London was established.
1974
In 1974, after many failed attempts, a paper published by Vint Cerf and Bob Kahn, also known as “the fathers of the Internet,” resulted in the Transmission Control Protocol (TCP). TCP was created to link ARPA-like networks together into an inter-network that had no central control. Nine years later, on January 1, 1983, TCP/IP would become the exclusive communication protocol for ARPANET.
ARPANET expanded to the East Coast when a BBN IMP in Cambridge, Massachusetts, connected to the network in 1974. By 1981 there were 213 host computers, with another host connecting every 21 days.
1975
The first modern email program was developed by John Vittal, a programmer at USC, adding “Reply” and “Forward” functionality.
The ARPANET was declared “operational” by the Defense Communications Agency.
1976
The Apple 1 personal computer went on sale in July 1976. It had 4K RAM memory and a 6502 processor running at 1.023 MHz. It had a list price of $666.66 because Steve Wozniak liked repeating digits and because of a one-third markup on the $500 wholesale price. In October 2014, a vintage Apple 1 sold for $905,000 to the Henry Ford Museum in Dearborn, Michigan.
1977
The first PC modem was developed by Dennis Hayes and Dale Heatherington, and was compatible with the Apple II. It was a 300-baud modem that ran at a blazing speed of 300 bits per second.
1978
The first bulletin board system (BBS) was developed in Chicago by Ward Christensen and Randy Seuss during the Great Blizzard. Also this year, the first unsolicited commercial email message, later known as SPAM, was sent out to 600 California ARPANET users by Gary Thuerk.
1980
British computer scientist Tim Berners-Lee, at the European Organization for Nuclear Research (CERN) in Switzerland, launched ENQUIRE, a hypertext program that allowed scientists at the particle physics lab to keep track of people, software and projects using hypertext and hyperlinks.
1982
Scott Fahlman created the first popular emoticon 🙂 and proposed using it after a joke. Kevin MacKenzie, who created the similar emoticon -) in 1979, missed popularity by one character.
Because of government funding, certain types of network communications were discouraged or prohibited. The following excerpt from the 1982 MIT Artificial Intelligence Lab Handbook, regarding network etiquette, is laughable with regard to today’s standards:
“It is considered illegal to use the ARPANET for anything which is not in direct support of Government business … personal messages to other ARPANET subscribers (for example, to arrange a get-together or check and say a friendly hello) are generally not considered harmful… Sending electronic mail over the ARPANet for commercial profit or political purposes is both antisocial and illegal.”
1983
Name servers were developed in 1983, as was the deadline for ARPANET computers to switch over to the TCP/IP protocols developed by Vinton Cerf.
1984
On January 24, Apple Computer introduced Macintosh, so that 1984 didn’t have to be like Orwell’s book. That same year, the Domain Name System (DNS) was created to make addresses on the Internet more human-friendly compared to its numerical IP address counterparts.
1985
The Whole Earth Electronic Link, or “The Well,” was developed by Stewart Brand and Larry Brilliant in February of 1985. It began as a community of the readers and writers of the Whole Earth Review.
1987
By 1987 there were nearly 30,000 hosts on the Internet.
1988
The first major malicious Internet-based attack was caused by “The Morris Worm,” written by Robert Tappan Morris, and caused major interruptions across large parts of the Internet.
1989
Apple Computer terminated its AppleLink program in 1989 and the project was renamed America Online. It made the Internet popular among average Internet users.
Tim Berners-Lee proposed the World Wide Web in his article in the March 1990 issue of MacWorld magazine.
1990
ARPANET was formally decommissioned on February 28, 1990, when the original IMPs were phased out after the introduction of the National Science Foundation Network (NSFNet).
The code for the World Wide Web, written by Tim Berners-Lee, was introduced, along with the standards for HTML, HTTP and URLs.
1991
Senator Albert Gore Jr. began crafting the High Performance Computing and Communication Act of 1991, commonly referred to as the Gore Bill.
The first Web page went live on August 6, 1991. It was dedicated to information on the World Wide Web project and was created by Tim Berners-Lee on a NeXT computer at CERN.
The MP3 file format for compressed audio files became a standard in 1991.
The first webcam was deployed at a Cambridge University computer lab with the sole purpose of monitoring a particular coffeemaker so that lab users could avoid wasted trips to an empty coffeepot.
1993
Mosaic, the first graphical Web browser for the general public, co-written by Marc Andreessen and Eric Bina, was released in June 1993.
The White House and United Nations went online and marked the beginning of the .gov and .org domain names.
1994
Netscape Navigator, Mosaic’s first competitor, was released in 1994 and dominated the web browser category throughout the 1990s.
1995
Echo Bay made their first online sale in 1995 (they later changed their name to eBay). Amazon.com also launched in 1995 although it didn’t make a profit for six years.
Also this year, Secure Sockets Layer (SSL) encryption was developed by Netscape to make financial transactions safer online.
1996
HoTMail (homage to HTML), the first webmail service, was launched by Saber Bhatia and Jack Smith in Mountain View, California.
1998
The first news story to break online was the Bill Clinton/Monica Lewinsky scandal, or “Monicagate.”
Larry Page and Sergey Brin launched Google Inc.
2000
The dotcom collapse of 2000 resulted in huge losses in the technology sector.
2001
Wikipedia launched its online encyclopedia.
2003
MySpace opened its online doors and became the largest social networking site in the world from 2005 to 2009.
2004
The term “Social Media” became mainstream concepts instantly.
Facebook was launched on February 2, 2004, by Mark Zuckerberg, along with Harvard students and roommates Eduardo Saverin, Andrew McCollum, Dustin Moskovitz and Chris Hughes.
2005
YouTube launched, offering free online video hosting and sharing.
2006
Twitter was created in March 2006 by Jack Dorsey, Evan Williams, Biz Stone and Noah Glass.
2007
The iPhone was introduced on June 29, 2007.
2016 and Beyond
There’s a certain feeling of freedom when using the Internet, surfing the Web, sending emails and texting messages. However, with this freedom comes the responsibility of abiding by basic rules of conduct and mutual respect in our communication with others.
cafeMac TRAVEL TIPS
cafeMac TRAVEL TIPS
It’s summertime again, and with vacations and travel plans coming up, it’s time to review the top travel tips and apps for your smartphones.
iPhone Tips – If you’re traveling abroad for more than two weeks, consider swapping SIM cards and go native. The rates can be as low as $2 per day for unlimited texts and calls.
Travel Tips – Travel to France, Italy and Spain in September. You’ll miss most of the crowds and the airfare is less expensive.
Always Tip – When in Rome, do as the Romans and tip, but make sure you tip before the meal or tour. Your service will be much better and you’ll probably be treated more like family than tourists.
Traveling Abroad
If you are taking your phone outside of the United States, there are a few precautions you can take to avoid expensive cellular bills that result from international data and voice usage while you are abroad. To avoid these charges, you should setup an international plan to save money or turn off your cellular service completely before leaving home. If you want to go off the grid and not receive any phone calls, you can forward all calls to another cell or landline while you’re gone using the call forwarding feature of your iPhone or other smartphone.
AT&T Int’l Plans
AT&T offers the AT&T Passport plan that covers over 200 countries. For $40/month, you get unlimited texting, calls at $1 per minute and 200 MB of data. $60 buys you unlimited texting, calls at $.50 per minute and 300 MB per month. And for $120 a month you still get unlimited texting, with calls at $.35 per minute and 800 MB of data. Call AT&T at 800-331-0500 for more details.
Verizon Int’l Plans
Verizon offers their TravelPass plan that allows you to take your current domestic talk, text and data allowances with you to more than 100 countries for $10 per day, and you are only charged for the days you use your device abroad. They also offer a $40 per month plan which includes 100 minutes of calls ($1.79 per minute after the first 100 minutes), 100 outgoing texts, unlimited incoming texts and 100 MB of data. Verizon’s customer service number is 800-775-8098.
T-Mobile Int’l Plan
The Simple Choice International plan from T-Mobile has no monthly fee and is included with domestic T-Mobile accounts. It includes unlimited data and texts with calls at $.20 per minute in over 140 countries. Almost seems too good to be true. Call them for details at 877-413-5903.
Unlocked SmartPhones
If your phone is unlocked, it makes sense to purchase a prepaid SIM card when you land at your international destination. Look for kiosks at the airport offering daily or weekly plans that cost a couple of dollars per day. They will register and activate for you on the spot. When I traveled to Australia in 2014, I purchased a prepaid SIM card at the Sydney airport and had unlimited texts and calls with 500 MB of data for only $2 per day. To find out if your phone is unlocked or how to unlock your phone, call your cellular provider before leaving the U.S.
WiFi Only
For those of you who want to take your iPhone for WiFi use only, go to your Settings, turn on AirPlane Mode and turn on WiFi. This will allow you to send and receive emails, make FaceTime video and voice calls and send iMessage texts without any additional charges. If you leave your cellular service on while abroad, you can rack up significant charges for data and calls. If someone calls you and it goes to voicemail, you will still be charged for a one-minute call at the international rate ($.20 – $2.50 per minute)
Top Travel Apps
Having access to a smartphone on vacation can help you book accommodations, check on flight schedules and make reservations at restaurants and museums. Here’s some of the top apps to make your trip more enjoyable.
airbnb
The simple, easy to use interface of airbnb makes it one of the most popular accommodation apps available. It is an online marketplace that enables people to list, find and rent vacation homes (for a processing fee) at over 1.5 million locations in 34,000 cities and 191 countries worldwide. Other lodging apps include HomeAway, VRBO and TripAdvisor.
FaceTime
Apple’s FaceTime is the simplest, most intuitive video and calling app for the iPhone. Calls connect almost instantaneously and are fluid and smooth on WiFi connections. PC Magazine gave it the Editor’s Choice award for best overall video call experience.
FlightBoard
This app turns your smartphone into the Arrivals and Departurs board for any airport in the world. It lets you view all flight information in near real-time as it is updated every five minutes. It’s beautiful, old school design was inspired by the flight board at Charles de Gaulle Airport in Paris.
Free WiFi Finder
This app helps you find free WiFi hotspots in more than 50 countries around the world. Once you download the app, you don’t have to be connected to the Internet to find the nearest hotspot.
Google Flights
This app provides a solid, powerful tool for booking travel. The built-in flexible dates feature finds the best price for flights showing real, current prices by month. It also has a Discover Destinations feature that lets you find destinations based on month and duration. According to CheapAir.com, the sweet spot for finding tickets at their lowest price is about 54 days in advance.
Google Translate
Translates between 52 languages offline and 103 languages when connected to WiFi. It also features visual translation when you use your camera to translate text instantly in 29 languages. In conversation mode, it provides two-way instant speech translation in 32 languages. This is the best and fastest translation app available.
HostelBooker
This independent hostel booking app for backpackers, students and budget travelers has no booking fees at over 3,500 hostels, hotels and B&Bs worldwide. The simple and fast interface is easy to use and accessible in English, German, Italian, Spanish, French and Portuguese.
SkyScanner
This global metasearch app finds comparisons for flights, hotels and transportation. In addition to its flight search engine technology, Skyscanner also features regular news items from the travel and flight industry.
Stay.com
Download this smart city travel guide (150 city destinations) while connected to a WiFi hotspot and then use the maps offline without cellular GPS to conserve your data plan. This app includes recommendations for adventurous food, pulsating nightlife, independent shopping and cozy cafés all curated by local travel and food experts.
TripIt
The TripIt travel organizer app connects to your email account and automatically compiles your travel information based on the confirmation emails you receive. It finds the important details for flights, hotels, rental car reservations and restaurant bookings and collates them into a simple, readable itinerary.
Uber
This app allows smartphone users to submit a trip request which is routed to independent Uber drivers in over 60 countries and 450 cities worldwide. With an Uber account, you don’t need local currency. When your ride is over, Uber charges your credit card and you don’t have to tip.
This free messaging app uses your phone’s internet connection (cellular or WiFi) to text message or call your friends and family. It can also share your location with other WhatsApp users.
XE Currency
This app gives you up to date currency exchange rates. It offers live proprietary currency rates and stores the last updated rates so it can be used offline.
To insure that your iPhone is secure, make sure to passcode protect it and turn on Find My iPhone through the iCloud settings. If it does get lost or stolen, no one will be able to access the contents of your phone, unless they have $1.2 million and friends in the FBI.
Malware, Ransomware & Data Breeches
Malware, Ransomware & Data Breeches
Most people are not aware of the steadily rising security threat of malware, online account hijacking, data breaches and identity theft that are being perpetrated by cyber criminals lurking on the internet today. Attackers are developing new software and methods to hack in to consumers’ computers everyday while consumers don’t understand how vulnerable they really are. In the real world, the threat from criminals is typically geographically based. In the cyber world, there are no borders, so the threat can come from anywhere at anytime. The internet is a much less safe environment than it used to be.
HISTORY OF MALWARE & VIRUSES
Malicious software, or “malware” refers to software programs designed to infiltrate and disrupt computers, gather sensitive information or display unwanted advertising without the user’s consent. Before Yisrael Radai coined the word “malware” in 1990, these malicious programs were collectively called viruses. In the early 1980’s, most viruses were created by young programmers to annoy users and to see how far it could spread, but by the late 1990’s, hackers began to create malware for economic exploitation of companies and individuals.
TYPES OF MALWARE
There are several types of malware. The first type consists of viruses and worms that are defined by their behavior, which is designed to contagiously spread without the user’s knowledge and may or may not contain malicious code designed to damage computers. Trojan Horses are malignant pieces of software that pretend to be legitimate software while they infect computers with malware. Rootkits, which help to conceal malware from anti-virus software, do not contain malware themselves. Spyware and keyloggers, used for identity theft, phishing and social engineering threats are designed to extort money from banks, companies and individual users.
BEWARE OF POPUPS
Unexpected popups or unsolicited web pages appearing in your browser alleging the detection of viruses, Trojans (not from USC), attacks and other threats may appear to be authentic, but beware, they are intricately crafted scams that prey upon naive, trusting users. Other techniques designed to extort money from you include drive-by downloads (secretly installed through malicious web advertising), link-baiting (teasers that generate interest in another related subject), media player downloads (video websites that suggest installing software or plugins), email attachments (links to fake malicious websites), phishing emails (suggests clicking on a link) and peer-to-peer file sharing websites (including malware disguised as music or video files).
PHISHING & SHAREWARE
The most serious and most common threat to your data security is phishing, because it involves you being tricked into divulging personal information that enables hackers to access your email and financial accounts.
It is important to understand that these messages are not caused by a virus or any other kind of malware. Most people’s first reaction to a popup message like this is to download anti-malware software. This is the wrong response, as there is no malware involved, and thus the anti-malware software will not solve the problem.
As usual, the best defense against phishing attacks is to stay vigilant and ignore or delete any messages that look even slightly suspicious. If you’re still in doubt, contact the actual company directly to verify whether there’s any real problems or not.Sometimes a web page appears that accuses you of engaging in illicit or illegal activity and looks legitimate with official law enforcement logos or banners. Please be aware that these warnings are not real, and whatever the message asks you to do, it should be completely and utterly disregarded. No matter how real or legitimate the message appears to be, it is completely fraudulent. It did not come form Apple, the FBI, the IRS or from your Facebook BFF. This kind of scareware is easily perpetrated and can affect Macs, PCs and even smartphones via any web browser.
A recent phishing scam attempts to trick users into handing over their Apple ID passwords and other personal information. People hit by the scam usually receive an unsolicited message which claims to come from Apple, urging them to immediately change their Apple ID password before it expires. Victims are then directed to an unofficial but legitimate-looking website, where they are asked to input their username and password. After that, they are told their account has been locked for “security reasons,” and are directed to enter other personal information like address and credit card details, in order to “unlock” the account. This is all part of an elaborate phishing attack, designed to get users to hand over information which can then be used to hack their account. Apple’s phishing support page advises users to “never send credit card information, account passwords, or extensive personal information” to someone, unless they’ve fully verified the senders are who they say they are.
Another scam involves iTunes gift cards and the IRS.The federal government warned consumers in late April that scammers are singing a new tune when they’re pretending to be from the Internal Revenue Service or U.S. Treasury. Now, some are demanding that you pay your back taxes via an iTunes gift card. Any call requesting that taxpayers place funds on an iTunes Gift Card or other prepaid cards to pay taxes and fees is an indicator of fraudulent activity according to a bulletin from the Treasury Inspector General for Tax Administration (TIGTA). The bulletin also warns that “no legitimate U.S. Treasury or IRS official will demand that payments via Western Union, MoneyGram, bank wire transfers or bank deposits be made into another person’s account for any debt to the IRS or Treasury”.
The IRS has previously confirmed that they will not call to demand immediate payment over the phone, call or email you to verify your identity, demand that you pay taxes without questions or appeals, require you to use a specific payment method, ask for a credit or debit card number via phone or email, or threaten to immediately bring in local police or law enforcement to have you arrested for non-payment.
ANTI-MALWARE – MAC VS. PC
When compared to Mac users (50% use anti-malware software), Windows users (75.7% use anti-malware software) are much more likely to have at least one antivirus product installed on their device.This discrepancy could stem from the fact that many Mac users are not aware of the increased existence of Mac-specific malware. While Mac devices may have been safe from malware in the past, that is no longer the case. Kaspersky Lab discovered 1,800 malware samples for OS X in 2014 alone, up from 1,700 samples the previous year, showing that Mac-specific malware is indeed growing.
MALWAREBYTES
Traditionally, Mac users have been viewed as safe from malware, even as new threats have been publicized. According to a June 2015 OPSWAT report, only half of Mac users have antivirus protection, and that protection does not typically detect adware. In the last two years, there has been a proliferation of new adware—including Genieo, Conduit, and VSearch—that inject ads and pop-up hyperlinks in web pages, change the user’s homepage and search engine, and insert unwanted toolbars into the browser. The only software that we recommend to combat the proliferation of these software threats is Malwarebytes (https://www.malwarebytes.org/mac-download). This anti-malware and anti-exploit software is designed to protect businesses and consumers against zero-day threats by removing malware, adware and PUPs (potentially unwanted programs) that consistently escape detection by traditional anti-virus solutions.
DATABASE BREACHES
According to Benny Czarny, CEO of OPSWAT in San Francisco, the goal with most retail breaches is stealing credit card numbers so that criminals can use them to buy anything online or transfer money or steal directly from the banks. The gain is obvious, and the way that many have been accomplished was through malware. The goal of financial, government and medical breaches is to obtain personal information or to encrypt company files and then demand a ransom fee to unencrypt the data after payment of the ransom.
2015 has been a year plagued with huge data breaches with limited to massive exposure ranges. Social security accounts, drivers licenses, usernames and passwords have been compromised in record numbers. Here are the top breaches listed by the size of breach.
American Registered Voter Information (191 million)
Mexican Voter Information Database (93.4 million)
Anthem Health Records (80 million)
Prisoner Phone Calls (70 million)
Ashley Madison Customer Records (37 million)
Federal Government Workers (21 million)
T-Mobile Customer Records (15 million)
MacKeeper Customer Records (13 million)
Premiere Health Records (11 million)
VTech Customer Info (11 million)
Excellus Health Records (10 million)
Hello Kitty (3.3 million)
RANSOMWARE
Ransomware, one of the newest and fastest-growing types of cyber threats, encrypts data on a victim’s hard drive, then offers to unlock the system in exchange for payment. Ransomware is secretly installed on the victim’s computer then gathers and encrypts data over a short period of time. Victims are then required to pay ransoms in hard-to-trace digital currencies like BitCoin to unlock their encrypted files. The quickest and most efficient means of restoring their computer files was to pay the ransom to obtain the decryption key.
According to CEO Allen Stefanek of the Hollywood Presbyterian Medical Center, they were victims of a ransomware extortion plot in which hackers seized control of their electronic medical records system and demanded a $17,000 ransom to be paid in BitCoin currency. They were given back access only after the ransomware was paid. The FBI and local authorities were not able to assist in the recovery efforts, nor able to track down the culprits.
On a personal computer, ransomware doesn’t need root access, because it’s not trying to take over your computer; rather, it’s looking for the kinds of files that you care about most, such as photos, spreadsheets, pdfs and word documents, so it can then attempt to sell them back to you. Once installed, ransomware lays dormant for several days, then starts to encrypt documents and files on your system. Specifically, it looks for 300 different extensions, ranging from .doc to .mp3 to .jpg to .txt. Currently, the most popular types of consumer targeted ransomware are Cryptolocker, Cryptowall and TeslaCrypt.
WHAT CAN YOU DO TO MINIMIZE THE THREAT?
According to David Kennedy, CEO of TrustedSec, the top three security suggestions for small businesses are:
1. Make sure everyone is aware of what phishing schemes look like and train them to avoid them.
2. Practice good security around passwords. Don’t use the same password from one system to another.
3. Make sure someone on staff has a good understanding of the latest security threats and defenses.
WHAT YOU SHOULD NEVER DO
1. Don’t call any phone number that appears on your computer screen for technical support.
2. Don’t click on any warnings or buttons.
3. Don’t allow anyone to remotely take control of your computer.
4. Don’t give anyone your credit card number, checking account information,
5. Don’t give out your passwords or personal information.
6. Don’t open email attachments or links that you don’t recognize.
7. Don’t install Java, Flash or browser extensions unless you understand their purpose and know their sources.
8. Don’t rely on Google or Bing to obtain technical support phone numbers.
9. Don’t install software that claims to clean up, speed up, optimize, boost or accelerate your computer.
10. Don’t assume that anti-virus or anti-malware software will protect you from threats.
Computer Updates and Upgrades
Computer Updates and Upgrades
Should I Stay or Should I Go?
Updates vs. Upgrades
What is the difference between a software update and a software upgrade on your computer? An update is like the general maintenance (tires, brakes and oil) on your car. It doesn’t materially change the look or feel of your car, it just makes it run better. An upgrade is like adding new features to your four-year old car that were not available when you originally purchased it. So, when should you update and when should you upgrade? In general, software updates are advisable most of the time, but software upgrades are not necessarily advisable, and can actually be detrimental, especially if your computer is more than four years old. A good rule of thumb is if your computer is running fine, don’t feel that you have to upgrade just because Apple or Microsoft prompts you do do so. If it ain’t broke, don’t fix it.
What to do prior to upgrading your computer
To prevent or minimize computer software and hardware issues, there are several preventative measures you can take beforehand to make your upgrade experience more successful.
In the Windows World
To upgrade from a previous version of Windows (XP, 7 or 8) to Windows 10, you will need to do the following:
1. Back up your data to an external hard drive
2. Create a system image. Go to Control Panel and select “Back up your computer” in System & Security section
3. Update device drivers and download the latest firmware and security patches
4. Uninstall all security software (and reinstall it after Windows 10 installation)
5. Unplug all peripherals (and plug them back in after Windows 10 installation)
6. Run Window 10 Upgrade Advisor for additional information to help with the upgrade
7. If this causes too much anxiety, buy a Mac or an iPad
Windows 10, the latest operating system from Microsoft requires 1GHz CPU, 2GB of RAM, 16-20 GB of available hard drive space and a DirectX 9-capable graphics card with a WDDM driver. Windows 10 Home Edition is $120 and Windows 10 Pro Edition is $200. If your PC is more than four years old, consider buying a new one. This is the Microsoft way.
In the Mac World
According to Apple’s upgrade website, Mac computers introduced in 2009 and later can be upgraded to the latest OS (operating system), El Capitan, but you should make sure your Mac is ready for the change. Apple suggests that your Mac has at least 2GB of RAM memory and 8.8 GB of available storage on the hard drive. In some cases, it is a good idea to increase the RAM and hard drive capacity before installing the upgrade for improved performance.
Here’s a list of things you should do in preparation for the El Capitan upgrade:
1. Make a backup up of your Mac to an external hard drive using Apple’s built-in Time Machine software
2. Run Disk Utility to verify drive health and repair the hard drive
3. Check that all Apple and third-party software applications are compatible with the the latest OS
4. Check that you have enough RAM Memory (4GB is best)
5. Check that there is enough graphics card memory to support the latest OS
6. Free up space on your Mac before upgrading (15-20GB is best)
7. Turn off FileVault or any third-party encryption software that is running
8. If you use Apple Mail to send and receive email, convert any POP email protocol accounts to IMAP before upgrading
9. Go to the Apple Menu and pull down to “About this Mac” to determine current OS, Processor, Memory and Graphics card
10. In some instances, it is better to perform a clean install of El Capitan with a Time Machine backup
Mac OS 10.11 El Capitan is a free download from Apple. However, like many free offers, there can be additional costs that are necessary to prepare your Mac for the upgrade. It’s a good idea to weigh all these factors before clicking on the upgrade button. It is important to realize that after upgrading to El Capitan, older versions of your existing software (Adobe Creative Suite, Microsoft Office, etc.) may cost hundreds of dollars to upgrade to make them compatible with the new OS.
What Can Go Wrong After Upgrades
If you have upgraded your computer to the latest operating system, you may experience some of the following issues:
1. Computer won’t start up
2. Extreme operating system slowness
3. Hard drive corruption & fragmentation
4. Graphics card issues
5. Email stops working, especially with POP protocol
6. Third-party software incompatibility (Adobe, Microsoft, etc.)
7. Printer and scanner incompatibility (Canon, Epson, HP, Brother, etc.)
8. Decreased battery life on laptops
9. WiFi and Bluetooth connection problems
10. External hard drives or SD cards don’t show up on desktop
Remember, when in doubt, call your local computer store to help you determine if an upgrade makes sense with your particular system.
TEXT NECK
TEXT NECK
“A new study claims that poor posture caused by texting is becoming an epidemic. I’m not sure if I’ve been affected, but I have a hunch.” Seth Meyers, Late Night on NBC
TEXT NECK
Dr. Dean Fishman, a chiropractor and leading health care provider for technology induced injuries, originated the phrase Text Neck in 2008 to explain the repetitive stress injury to the body caused by excessive texting and overuse of handheld mobile devices (doctors used to call it Forward Head Posture). This condition is derived from the onset of cervical spinal degeneration resulting from the repeated stress of frequent forward head flexion while looking down and texting for long periods of time. This new MSD (musculoskeletal disorder) is plaguing mobile device users all over the world. Of the 6 billion people in the world, 4 billion have mobile phones and over 2.2 trillion text messages are sent annually.
In a recent interview with Dr. Larry Adams of the Adams Chiropractic Neurology Group of Sonoma, he states that “Text Neck is a recent phenomenon that is happening among young people, as well as older people, because of the increased usage of cell phones, tablets and laptops while leaning in an anterior posture, looking down and causing a significant reversal in the cervical spine. It also causes weakness in the posterior muscles in the upper back which promotes a slouched and weakend posture which can affect the stability of the spine which in turn leads to neck and back pain weakness and a predilection to neck and back injuries.”
SYMPTOMS
The symptoms associated with Text Neck include chronic headaches, upper back pain, shoulder pain, neck pain and increased curvature of the spine. The problem with texting is that it adds one more activity that causes us to look down more than we did in the past. In addition, it could possibly cause permanent damage to the spines of growing children.
STARING AT YOUR PHONE?
The average person stares at their mobile device for nearly three hours a day. As we stare at these devices at chest or waist-level looking down at a 45 degree angle, it causes the neck muscles to be shortened and tightened and the shoulders to be rounded forward. This can cause cosmetic, muscular and neurological problems.
Repeated bending of the neck with the head tilted downward creates a specific crease just above the collar bone in the thin and delicate neck skin. According to research commissioned by Yves St. Laurent, wrinkles and sagging of the jowls and neck traditionally develop in late middle age, however, in the last ten years it has become a problem for the younger generation (18-39 year olds). This is contributing to more lines and skin laxity, loss of facial volume, sagging skin and less defined contours.
In the movie Jerry Maguire, Dorothy Boyd’s son asks, “Jerry, do you know the human head weighs 8 pounds?” According to Dr. Kenneth Hansraj, chief of spine surgery at New York Spine Surgery and Rehabilitation Medicine and author of a recent study published in Surgery Technology International, “when the human head tilts forward, the forces seen by the neck surge to 27 pounds at 15 degrees, 40 pounds at 30 degrees, 49 pounds at 45 degrees and 60 pounds at 60 degrees. With such aggressive stressors on the neck, the wear and tear on the spine can develop tears within the disc or cause slipped or herniated discs.” Hansraj warns that chronic screen-staring could “deteriorate the back and neck muscles to the point of needing surgery”.
GOTTA KEEP YOUR HEAD UP
So, what can you do to avoid straining your neck and back muscles? Try these simple techniques developed by Bill Boissonnault, associate professor at the University of Wisconsin School of Medicine and Public Health.
1. Hold your mobile or portable device at eye level allowing your head and neck to stay erect.
2. Place your hand under your chin so your neck muscles are not supporting the entire weight of your head.
3. Use a hands-free bookstand, music stand or pillow to bring your device closer to your face at eye-level.
4. Move your head and shoulders around. Gently roll your head to it’s normal position. Roll your shoulders and squeeze your shoulder blades together and down.
If you experience any kind of neck, shoulder or back pain you can:
1. Stretch at home
2. Get a massage
3. Go to a Pilates or Yoga studio
4. See a chiropractor or physical therapist
ADVICE FOR THE OFFICE
1. Place your computer monitor directly in front of you
2. Take regular breaks every 15-30 minutes
3. Stay hydrated. Drink plenty of water
THERE’S AN APP FOR THAT!
There are several apps for the iPhone that can help you improve your posture and avoid Text Neck. The free app called Save Your Neck includes several different neck exercises. Neck & Shoulders Stretching Exercises, a 99-cent app developed by Intellipro Solutions, offers neck and shoulder extension, flexion, rotation, resistance, retraction and stretching exercises. And for Android users, the free app called Text Neck Indicator LITE helps prevent, reduce and/or reverse the harmful effects of Text Neck. It includes specific exercises designed to help improve the strength of the muscles affected by the Text Neck posture.